SOC Metrics & SLAs

SOC (Security Operations Center) la work pannumbodhu alerts receive pannradhu mattum podhathu. Oru SOC team evlo efficient ah work pannudhu, threats ae evlo fast ah detect pannudhu, incidents ku evlo fast ah respond pannudhu, SLA commitments ae meet pannudhaa nu measure panna metrics use pannuvaanga. Indha lab la SOC Metrics, MTTD, MTTR, SLA, Escalation Timelines, KPI Dashboards, and SOC Reporting concepts ae real-world examples, relatable stories, and practical scenarios moolama easy ah purinjukuveenga. Industry la SOC teams daily use pannura measurements eppadi security operations improve panna help pannudhu nu explore pannuveenga.